Refund Policy

Refund & Cancellation Policy

Last Updated: October 31, 2026

1. When You Can Request a Refund

FeesMaster users may request a refund in the following situations:

• A subscription payment was accidentally charged more than once.
• The amount charged does not match the subscription plan or price displayed on feestrack.com at the time of purchase.
• The payment was successfully debited, but the subscription or app access was not activated.
• A technical payment error resulted in an incorrect or duplicate charge.

All refund requests are subject to payment verification and review.

2. Payments That Are Not Refundable

Once a subscription has been activated and the service is being used, the subscription fee for the active billing period is generally non-refundable.

If you cancel your subscription, the cancellation will prevent the next renewal or charge, where applicable. It does not automatically provide a refund for the remaining unused days of the current subscription period.

Exceptions may apply where a payment was made in error, a duplicate payment occurred, or a refund is required under applicable law.

3. How to Request a Refund

To request a refund, contact the FeesMaster support team using the official phone number, email address or WhatsApp contact published on feestrack.com.

Please provide the following information:

• Business or account owner's name.
• Registered phone number or email address.
• Subscription plan purchased.
• Payment amount.
• Date of payment.
• Payment receipt, transaction ID or payment reference number.
• A brief explanation of the refund request.

Providing accurate payment details will help us locate and verify your transaction.

4. Refund Verification and Processing

Once we receive your request, our support team will verify the payment details and match the transaction with the relevant FeesMaster account.

If a duplicate payment, incorrect charge or eligible payment failure is confirmed, the refund will be initiated to the original payment method wherever supported by the payment provider.

After the refund is approved and initiated, it generally takes a few working days to reflect in your bank account, card or UPI payment application. Actual processing times may vary depending on the payment gateway, bank or payment service provider.

5. Cancellation Policy

Users may request cancellation of their FeesMaster subscription through the available account or support options.

Once cancellation is confirmed, the subscription will not renew for the next billing cycle. Access to paid features may continue until the end of the already-paid subscription period, depending on the selected plan.

6. Failed or Pending Payments

If a payment shows as failed or pending but the amount has been debited from your bank account, please contact our support team with the transaction reference.

We will verify the payment status with the payment gateway. If the payment is unsuccessful and the amount has been debited, the reversal or refund will be handled according to the payment provider's applicable process.

7. Contact Us

For refund, cancellation or payment-related assistance, please contact:

Application: FeesMaster

Website: https://feestrack.com

Email: Official support email listed on our website.

Phone / WhatsApp: Official support number listed on our website.

Our support team will review your request and assist you with the next steps.