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Privacy Policy

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Privacy Policy

Last Updated: October 31, 2026

FeesMaster respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how information is collected, used, stored and shared when you use the FeesMaster Android application and website at feestrack.com.

1. Who This Policy Is For

FeesMaster is an Android application designed for study library owners, gym owners and administrators. It helps businesses manage members, seats, shifts, membership plans, fees, invoices, payments and renewal reminders from one platform.

This policy applies to app owners, administrators and members whose information is entered into the application by a registered business owner.

2. Information We Collect

Depending on how you use FeesMaster, the following information may be collected or stored:

  • Owner Account Information: Business name, owner name, login credentials, email address and phone number.
  • Business Information: Library or gym details, address and business settings.
  • Member Information: Member name, phone number, membership plan, seat number, shift and renewal date.
  • Fee and Payment Records: Fee amounts, payment dates, outstanding balances, invoices, receipts, payment status and transaction references.
  • Communication Information: Messages and information shared with us through phone, email or WhatsApp.
  • Technical Information: Device and application information, diagnostic logs and technical data required to maintain and improve the service, where applicable.

3. How We Use Your Information

We use collected information to provide and improve FeesMaster services, including:

  • Managing library and gym members.
  • Managing seats, shifts and membership plans.
  • Recording fees, payments and outstanding balances.
  • Generating invoices, receipts and payment reports.
  • Sending membership renewal and fee due reminders.
  • Processing online payments through supported payment gateways.
  • Providing customer support and resolving technical issues.
  • Maintaining account security and preventing misuse.

4. Online Payments and Payment Gateway

FeesMaster may provide online payment facilities to allow members to pay library or gym fees digitally through supported payment gateways.

When an online payment is initiated, the transaction may be processed by a third-party payment gateway. Depending on the payment method, the gateway may collect and process information such as:

  • Payment amount and transaction details.
  • UPI ID or other payment method information.
  • Card or banking information, where applicable.
  • Transaction ID and payment status.
  • Other information required to complete or verify a payment.

Payment credentials such as card numbers, CVV, UPI PINs, banking passwords and OTPs are handled by the payment gateway according to its security practices. FeesMaster does not intend to collect or store these sensitive payment credentials.

FeesMaster may receive and store payment-related information such as transaction references, payment status, amount, date and other details required for fee reconciliation, invoices and receipts.

Payment processing is subject to the terms and privacy policy of the selected payment gateway. FeesMaster is not responsible for the independent privacy practices of third-party payment providers.

5. WhatsApp and Other Notifications

FeesMaster may allow business owners to send fee reminders, payment confirmations and membership renewal notifications through WhatsApp or other supported communication services.

Messages are sent based on actions initiated or authorised by the business owner. The business owner is responsible for ensuring that appropriate permission has been obtained before contacting members.

6. How We Share Information

We do not sell or rent personal information to advertisers or unrelated third parties.

Information may be shared with service providers only when necessary to operate FeesMaster, including:

  • Hosting Providers: To store information and keep the application and website operational.
  • Payment Gateway Providers: To process, verify and reconcile online payments.
  • Communication Providers: To deliver authorised WhatsApp, SMS or other notifications.
  • Technical Service Providers: To maintain application performance, security and customer support.

We do not share member lists with advertisers. A business owner's member records remain associated with that business account. Library and gym records are maintained separately where separate business profiles are used.

7. Data Storage and Security

We use reasonable technical and organisational measures to protect stored information against unauthorised access, loss, misuse or disclosure.

Access to business records is restricted through account authentication and application permissions. However, no online system or electronic storage method can guarantee absolute security.

8. Data Retention and Deletion

Business and member records may be retained while the account or subscription remains active to support fee tracking, invoices, receipts and reporting.

When an account is closed or a deletion request is approved, the associated business data will be deleted or anonymised within a reasonable period, subject to applicable legal, accounting and regulatory requirements.

Some transaction and payment records may need to be retained for accounting, fraud prevention or legal compliance.

9. Your Privacy Choices and Rights

Business owners can manage member information through the FeesMaster application, including editing or deleting member records.

You may also contact us to:

  • Request access to your personal information.
  • Correct inaccurate account information.
  • Request deletion of eligible personal or business data.
  • Ask questions about how your information is processed.
  • Raise concerns regarding privacy or data security.

Requests can be submitted using the contact information available on our website. We may need to verify your identity before processing a request.

10. Third-Party Services and Links

FeesMaster may use third-party services, including payment gateways, hosting services and communication platforms. These services operate under their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services before using their facilities.

11. Children's Privacy

FeesMaster is designed for business owners and administrators. Library or gym owners may enter member information into the application. Where member information relates to children, the business owner is responsible for obtaining any required consent from a parent or legal guardian and complying with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our application, payment services, business practices or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions, complaints or requests regarding this Privacy Policy, please contact us using the details below:

Application: FeesMaster

Website: https://feestrack.com

Email: Use the official support email published on our website.

Phone / WhatsApp: Use the official contact number published on our website.